Doubletree By Hilton San Juan, San Juan ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

105 Avenida De Diego, San Juan, Puerto Rico, 00914-2038

The DoubleTree by Hilton San Juan, a notable resort in Puerto Rico, is recognized as the Best of the Best of the Hilton chain worldwide. Located in Santurce, this resort boasts a blend of modern luxuries and Puerto Rican cultural flair, enhanced by pampering services. Esteemed for its hospitality, the resort features a stunning design that complements the local heritage, making it a home away from home for travelers seeking relaxation and comfort.

Location

Situated in the bustling Condado area, the resort is conveniently located less than a kilometer from the beach and a variety of cultural attractions, including the Puerto Rico Museum of Art and historic Old San Juan. The easy access to major highways enhances mobility for guests exploring major landmarks and local hotspots.

Rooms

The resort offers tastefully appointed queen and king room accommodations, featuring contemporary decor that echoes Puerto Rican heritage. Each room includes amenities such as a mini-fridge, coffee brewer, plush robes, and high-resolution LED TV, ensuring comfort during your stay. Guests can enjoy garden views from select rooms, enhancing their overall experience.

Eat & Drink

Café Pierre, the hotel's signature restaurant, serves an array of International cuisine enriched with a touch of Puerto Rican flair, open for breakfast, lunch, and dinner. Silk offers upscale pan-Asian dishes, including renowned seafood classics and sushi, while Starbucks at Gallery Plaza provides coffee and light bites in a fresh atmosphere.

Leisure & Business

The resort features a sparkling outdoor pool, a modern spa, and LIV Fitness Clubs, boasting a robust group fitness program. Guests can also take advantage of the comprehensive range of hotel amenities and services, ensuring a fulfilling leisure experience. The vibrant nearby beach offers water sports and other recreational activities for guests to enjoy.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Roll Shower Wheelchair Accessible

Max:

2 persons

15 m²

Bed options:

1 King-size bed

room details

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Corner King Room

Max:

2 persons

15 m²

Bed options:

1 King-size bed

room details

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High Floor King Room

Max:

2 persons

15 m²

Bed options:

1 King-size bed

Air conditioning

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Getting around

Explore available ways to reach your dream destination

City Centre

San Juan800 m

Airports

Fernando Luis Ribas Dominicci (SIG) 5.2 km

Luis Munoz Marin International (SJU) 8.2 km

Train

Sagrado Corazon Station 1.7 km

Underground

Sagrado Corazon Metro Station 1.7 km

Hato Rey 2.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“During my stay, I was pleasantly surprised by the variety of dining options available. The restaurant served an extensive menu that catered to all preferences, and I particularly enjoyed the guava BBQ chicken wings. Although we needed some assistance with ordering, the food quality definitely stood out.” view full review

Relaxing Pool Area

“The pool and whirlpool area was an absolute highlight of my visit. It was beautifully secluded and offered plenty of comfortable seating. I loved that the pool was open 24 hours, allowing us to unwind at any hour, and the jacuzzi was a perfect way to relax after a long day exploring the city.” view full review

Comfortable Accommodations

“The beds in my room were incredibly comfortable, contributing to a great night’s sleep. I appreciated the spacious room featuring a Murphy bed, which added extra convenience for our family. Additionally, the cleanliness of the accommodations was great, which made my stay even more enjoyable.” view full review

Well-Equipped Gym

“I was eager to stay active during my stay, and the fitness center exceeded my expectations. It was well-equipped with modern machines and weights, allowing me to maintain my workout routine. The atmosphere was inviting, making it a great space to exercise while enjoying my vacation.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling
Billiard tables
Table tennis
Yoga class
Sports trainer

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Direct dial telephone
AM/FM alarm clock

Location

105 Avenida De Diego, San Juan, Puerto Rico, 00914-2038

Map view

105 Avenida De Diego, San Juan, Puerto Rico, 00914-2038

City landmarks

Market

La Plaza del Mercado de Santurce

790 m

Square

La Placita de Santurce

840 m

22 Av. Ponce de Leon

Luis A. Ferre Performing Arts Center

740 m

Condado

1.2 km

Museum

Museum of Art Comtemporary of Puerto Rico

1.4 km

San JuanPuerto Rico

Condado Lagoon

2.1 km

Beach

Ocean Park Beach

2.7 km

1054 Ave Dr Ashford

Plaza Ventana del Mar

1.6 km

Square

La Placita

840 m

Church

Stella Maris Roman Catholic Church

710 m

Park

Plaza Antonia Quinones

770 m

Museum

Contemporary Art Museum

2.7 km

Avenida Las Americas

Parque Dr. Jose Celso Barbosa

1.9 km

1904 Calle Loíza

Electroshock

610 m

plaza near Casa Blanca

Monument to Eugenio Maria de Hostos

1.4 km

San JuanPuerto Rico

Santurce

1.1 km

1310 Ashford Ave

Freshmart Condado

700 m

1 Calle San Gerónimo

Fort San Jeronimo

2.5 km

Beach

Playa Ocean Park

1.3 km

Ashford Avenue

1.5 km

Store

Color Conspiracy Tattoo Gallery

650 m

1415 Avenida Juan Ponce de León

Central Artes Visuales

680 m

69 Calle Cervantes

Casa Ashford

670 m

San JuanPuerto Rico

Ocean Park

2.7 km

Park

Central Park of San Juan

3.5 km

Nearby

Museum

Museum of Art of Puerto Rico

410 m

Calle Loiza

140 m

Store

SuperMax

80 m

Park

Parque del Indio

540 m

58 Calle Taft

Luca

490 m

Restaurants

Cafe Pierre

20 m

Avenida de Diego #105

Bebo's Cafe

280 m

1600 Calle Loiza Condado

Silk

110 m

105 Avenida de Diego DoubleTree by Hilton San Juan

piola pizzeria artesanal

160 m

1503 Calle Loiza

Cafe Marquesa

320 m

110 Calle Del Parque Santurce

El Viejo Almacen

180 m

1503 Calle Loiza Frente Al Hotel Doubletree

Fairy Cakes

270 m

1602-1606 Calle Loiza

Cafe Tintan

290 m

1603 Calle Loiza Cii

Nonna Cucina Rustica

400 m

103 Calle San Jorge

Kamoli Cafe & Boutique

420 m

1706 Calle Loiza

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

Exceptional location

Friendly and attentive staff

Hot tub access issue

Breakfast variety lacking

8.6/10

Great

Rooms

7.4

Location

9.4

Service

8.2

Dining

6.6

4.5/5 based on 3527 reviews

#8 of 63 hotels in San Juan based on Tripadvisor

David

United States, December 2024

7.4/10

I had a great stay overall, but there were a few hiccups. The hotel has a very clean and comfortable atmosphere, and the staff is genuinely friendly. However, the room was quite small, and I experienced a delay during check-in. The dining options can be hit or miss, with some overpriced meals. The location is perfect, just a short walk to the beach, which was a major plus.

Rooms

7.0

The room was small but very clean and modern, with comfortable bedding and ample lighting.

Service

7.0

Service was generally friendly and accommodating, although there was a delay with room availability.

Location

9.0

The hotel is conveniently located just a few blocks from the beach and close to many restaurants.

Dining

6.0

Dining at the hotel was a bit disappointing with some dishes being overpriced and not up to par, but they had decent drink specials.

Facilities

8.0

The pool area was tropical and well-maintained, offering a relaxing atmosphere.

Eddie

United States, November 2024

6.8/10

My stay at the hotel had a mix of highs and lows. The location was fantastic, with easy access to the beach and a lot of restaurants around. While my room was nice and comfortable, I faced some disappointment with the service I received at the beach. The dining options were just okay and could use some improvement. Overall, it was a decent stay, but not without its issues.

Rooms

8.0

The room was nice and comfortable, providing everything I needed for my stay.

Service

5.0

Most of the staff seemed genuinely friendly, but I had a poor experience with one employee at the beach who was rude when I requested assistance.

Location

9.0

The location was superb, just a short drive from Old San Juan and a quick ride to the beach, with plenty of local shops and restaurants nearby.

Dining

6.0

The dining experience was just average; while the food was decent, it lacked variety and could be improved.

Facilities

6.0

The hotel had standard amenities, but nothing that particularly stood out or impressed me.

Walter

United States, November 2024

8.8/10

My stay at the hotel was fantastic overall! The location was ideal for exploring local culture and accessing major attractions. The staff provided exceptional service, making me feel valued throughout my visit. However, my experience with the hot tub was less than ideal due to a private party blocking access, which was quite frustrating. Overall, a wonderful place to stay in Puerto Rico.

Rooms

9.0

The rooms were nice and very clean, providing a comfortable retreat after a long day.

Service

10.0

The service was impeccable, with staff being friendly and promptly attentive. I appreciated the warm cookies at check-in!

Location

10.0

The hotel was located just around the corner from great dining options and attractions. It was perfect for walking and exploring.

Dining

7.0

The breakfast buffet was decent but not extraordinary for the price; it could use more variety.

Facilities

8.0

The gym and pool area were wonderful and well-kept, but I encountered a private party that blocked my use of the hot tub.

Exceptional location

Hot tub access issue

Jonathan

United States, August 2024

8.2/10

I had a wonderful stay at this hotel, which offered a nice and clean environment. The pool area is really pleasant, and the proximity to the beach made it convenient for quick trips. However, the dining options, especially for those with dietary restrictions, could be improved. The rooms felt a bit cramped for my family, and while the Wi-Fi was free, it was quite slow, which was a letdown.

Rooms

7.0

The room was nice and clean, though a bit small for our family. It was comfortable overall, but we did feel a bit cramped at times.

Service

9.0

Service was attentive and friendly, which added to our overall experience. Staff were helpful, especially when we needed assistance with our luggage.

Location

10.0

The location is excellent, with the beach just an 8-minute walk away. Having a grocery store across the street was a major plus, making it easy to grab snacks for the kids.

Dining

7.0

The breakfast options were good, but it was challenging to find dishes accommodating dietary restrictions like dairy-free. Overall, more variety would be great.

Facilities

8.0

The pool area was a standout, providing a nice atmosphere, but it was somewhat small, which could be an issue during busy times.

Henry

United States, August 2024

8.0/10

I had a mixed experience at this hotel. The location was fantastic, right near the beach and several great restaurants. The staff were incredibly welcoming and helpful, which made my stay more enjoyable. However, the room I first received was quite small, and there was a resort fee that added to the cost without much extra value if you're just stopping by for a cruise. Overall, I appreciated my stay but felt some aspects could be improved.

Rooms

6.0

The initial room was smaller than expected, but my second room was much more comfortable.

Service

10.0

The staff was impressively attentive and kind, accommodating my early check-in and late check-out requests seamlessly.

Location

9.0

The hotel is perfectly located between the airport and the cruise port, making it super convenient for travelers.

Dining

7.0

I enjoyed the charcuterie plate at the restaurant, but the breakfast options were just standard.